ORDERING:
Order online or call our toll free order line 1-888-484-9560. In New York, dial
516-484-6497. You can also fax your order with the needed payment information to
516-484-4341. All orders received by Auto Barn will be confirmed via e-mail or
phone call at your request. Our Order Department is open Monday through Friday
from 8:30AM until 6:00PM Eastern time. Since 1957 we have offered our customers
superior customer service. Please feel free to call us with any questions or
comments you may have.
PAYMENT METHODS:
Credit Card
We accept American Express, VISA, Master Card, Discover & Optima. If for any reason
the information you provide for credit card payment is incorrect, we will
contact you. If we are unable to contact you within 72 hours, the order will be
cancelled. For orders that include items stocked in our warehouse, your credit
card will be charged on the day your order leaves our warehouse. For orders that
consist entirely of custom products or items that must be drop shipped from one
of our manufacturers or distributors, your card will be charged on the day that
your order is transmitted to these third parties.
PayPal
We accept payments made through PayPal. We will only ship to addresses
confirmed on your PayPal account. Please note that funds for orders paid by
PayPal are captured at the time the order is placed. If any monies are due you
as a result of an item cancellation or back order, it will be promptly refunded
to you through PayPal.
Checks & Money Orders
Please send Checks & Money Orders to:
AutoBarn.com
Attn: Internet Orders
P.O. Box 100
Roslyn, NY 11576
When sending Checks & Money Orders, please be sure to include the Money Order
(including shipping) made payable to Auto Barn, a list of the products you wish
to order and your shipping address, contact information and telephone number.
Orders will be shipped out upon receipt of Money Orders. Orders placed by Check
will be shipped when Check is cleared. Please allow 5-10 business days for Check
clearing. An additional $10 is required for Canadian Money Orders.
OUT-OF-STOCK (BACK-ORDERED) MERCHANDISE:
Although most orders are shipped complete within 1-2 business days, occasionally
an item is either back-ordered or no longer available. Under these
circumstances, you will be contacted via e-mail within three business days from
the time you place your order. If an item is back-ordered, you will have the
option to either cancel the back-ordered product or have it shipped to you when
available without incurring any additional shipping charges.
WARRANT