Privacy Policy

Your privacy matters to us. This policy explains how Auto Barn collects, uses, and protects your personal information.

The Short Version

We collect only what we need to process your orders

Your data is protected with industry-standard encryption

We never sell your personal information to third parties

You can request access to or deletion of your data anytime

Information We Collect

We collect information to provide you with the best shopping experience and to process your orders efficiently.

When You Browse

IP address and browser type for site functionality
Pages visited and time spent to improve our website
Device information to optimize your experience

When You Purchase

Name and contact information for order fulfillment
Shipping and billing addresses
Payment information (processed securely by Stripe)
Order history for your convenience

When You Contact Us

Email correspondence and support requests
Phone call records for quality assurance

How We Use Your Information

Your information helps us serve you better. Here's how we use it:

Order Processing

Processing payments, shipping orders, and handling returns or exchanges.

Communication

Order confirmations, shipping updates, and responding to your inquiries.

Site Improvement

Analyzing usage patterns to enhance our website and product offerings.

Security

Detecting and preventing fraud, abuse, and unauthorized access.

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience:

Essential Cookies

Required for the website to function properly, including your shopping cart and checkout process.

Analytics Cookies

Help us understand how visitors use our site so we can improve it. This data is aggregated and anonymous.

Preference Cookies

Remember your preferences like location and display settings for a personalized experience.

Most browsers allow you to control cookies through their settings. Note that disabling certain cookies may affect site functionality.

Data Security

We take the security of your information seriously and implement multiple layers of protection:

SSL Encryption

All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.

Secure Payments via Stripe

Payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment processor. We never store your full credit card number on our servers.

Our systems are regularly monitored and updated to protect against unauthorized access. Employee access to customer data is limited and logged.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share limited information with trusted partners who help us operate our business:

1.Payment Processors - Stripe processes payments securely on our behalf.
2.Shipping Carriers - Your address is shared with carriers to deliver your orders.
3.Analytics Services - Aggregated, non-personal data helps us improve our website.

We may also disclose information when required by law or to protect our rights and the safety of our users.

Your Rights

You have control over your personal information. Here are your rights:

Access

Request a copy of the personal information we hold about you.

Correction

Update or correct any inaccurate information we have about you.

Deletion

Request deletion of your personal data, subject to legal retention requirements.

Opt-Out

Unsubscribe from marketing communications at any time via the link in our emails.

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

When we make significant changes, we will notify you by posting a prominent notice on our website. We encourage you to review this policy periodically.

Last updated: January 2025

Questions About Your Privacy?

We're here to help. Reach out to us with any privacy-related concerns.

Phone

631-225-1225

Mon-Fri 8AM-4PM ET

Email

Contact Form

We respond within 1-2 business days

Mail

Auto Barn

Lindenhurst, NY 11757

Auto Barn has been a family-owned business since 1957. We treat your data with the same respect and care we'd want for our own.